Phone Systems for Small Office Efficiency

If you want to be efficient then you should be selective when determining the ideal phone systems for small office use. Most of us are mainly chasing the ability to hold and transfer calls and we feel that some of the additional functionality is surplus to requirement. So is that wise or are we missing groundbreaking capabilities that could have positive impact on our operations?

Well the manufacturers of phone systems for small office solutions are not naive. They have huge R and D departments that are tasked with developing phone systems for small office appeal. Of course all brands are to a degree market led but the Koreans have a methodology known as “voice of customer”. That is a literal translation but put simply it means producing to meet a specific demand.

An example of a demanded service would be the public address or tannoy option integral to numerous phone systems for small office requirements. In this millennium you would struggle to buy any make that doesn’t boast this. But this gizmo was evolved because businesses sometimes find it challenging to track down employees in fragmented sites. The beauty of this is that it saves firms on the operational expenditure associated with ringing callers back.

As phone systems for small office servicing are so similar it can be capital cost that steers a buyer’s decision. The costliest phone systems for small office deployment tend to emanate from North America. Organisations such as Cisco, Mitel and Nortel are in this basket. Next comes the Europeans with; Alcatel, Siemens and Ascotel. The Japanese improve further with price-points on; Toshiba, Nitsuko (NEC) and Panasonic. The unbeatable prices come from Korea with Samsung and LG.

But costing isn’t everything and wisdom says that one should examine how much bang you get for your buck. One area to focus on is that of convergence but this can equate to many things including integration of IT into phone systems for small office automation. That is largely over the top for SMEs but converging mobiles into phone systems for small office mobility is not. Samsung’s OfficeServ range is ahead of the game as they are the second largest vendor of mobile handsets globally. The next generation is around the corner and on trial at this point of writing.

Modern phone systems for small office implementation will have the ability to turn a cellular session into an IP conversation as a cellphone enters the building. That’s a show stopper when it applying to phone systems for small office installation. Watch this space!

Ringo Bell is the author of this article on Phone Systems for Small Office. Find more information, about Phone Systems for Small Office here